Work

Bidirectional Feedback-Based Personalization of Learning using Multi-tier AI: A Real-World Assessment of its Efficacy in Classrooms

Year: 2025

Type: conference-paper

Abstract: Jill Watson is an example of an intelligent conversational AI Teaching Assistant that has been deployed across 24 class sections in different institutions, with 1102 unique student participants and over 17000 questions from Fall 2023 to present. Jill Watson’s RAG-based architecture built around OpenAI ChatGPT and user study results addresses some of the concerns related to domain knowledge, deployment, and data collection in online classrooms. In this work, a 3-tiered framework for personalization in online education using AI tools to enable a human-AI personalization loop, grounded in real-world human feedback is proposed.

Source: Proceedings of the AAAI Symposium Series

DOI: 10.1609/aaaiss.v5i1.35553

Authors: Saptarshi Basu, Jayson Brown, Cherie Lum, Junsoo Park, Ashok K. Goel

Institution: Georgia Institute of Technology

Language: English

Topic: Intelligent Tutoring Systems and Adaptive Learning

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

SDG: Quality education

Open Access status: diamond

Funder: Institute for Adult Learning