Determinants of customer willingness toward chatbot-based online banking services: do perceived values and chatbot characteristics matter?
Year: 2025
Type: article
Study design: Observational Study
Author: Xuan Cu Le
Institution: Thuongmai University
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W4411120703