Work

Towards a Methodology to Integrate Knowing-Being with Emotions, Speech Acts and Natural Language Processing in Conversational Agents

Year: 2025

Type: article

Abstract: This research aims to integrate a Conversational System in virtual educational environments, reflecting the three dimensions of educational knowledge: know – know, know – do and know – be. Its purpose is to improve the personalization and quality of online learning through educational coaching. Although online interaction is increasingly relevant, current systems do not holistically integrate these three areas of knowledge. This study focuses on modeling "knowing – being", using speech act theory, Socratic dialectic and personality profile to generate responses that encourage active and reflective listening. Through natural language processing, the intelligent agent can interact more effectively, acting as a virtual coach that provides empathetic and personalized feedback. The research seeks to optimize virtual learning environments and advance the simulation of realistic interactions with virtual entities.

Source: International Journal of Combinatorial Optimization Problems and Informatics.

DOI: 10.61467/2007.1558.2025.v16i3.849

Authors: Bárbara María-Esther García-Morales, María Lucila Morales-Rodríguez, Adriana Morales-Rodríguez, Rubén Salas-Cabrera

Institutions: Instituto Tecnológico de Ciudad Madero, Tecnológico Nacional de México, Tecnológico de Monterrey

Language: English

Topic: Intelligent Tutoring Systems and Adaptive Learning

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

SDG: Quality education

Open Access status: diamond

Funder: Tecnológico Nacional de México