Work

Evoking trust in smart voice assistants

Year: 2025

Type: article

Source: Journal of service management

DOI: 10.1108/josm-06-2024-0275

Authors: Ruud Wetzels, Martin Wetzels, Dhruv Grewal, Bryan Doek

Institutions: The University of Sydney, Ecole des Hautes Etudes Commerciales du Nord, University of Bath, Babson College, Tecnológico de Monterrey, Maastricht University

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W4413237229

FWCI: 2.474

Cites: 188

Cited by: 6

Related to: 10