Work

Organizational IT versus social media in servitized manufacturing firms: bridging knowledge creation and information processing for customer responsiveness

Year: 2025

Type: article

Source: Journal of Knowledge Management

DOI: 10.1108/jkm-01-2025-0009

Authors: Kaining Yan, Gang Li, T.C. Edwin Cheng

Institutions: Xi'an Jiaotong University, Hong Kong Polytechnic University

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

Funders: National Natural Science Foundation of China, Shaanxi Province Postdoctoral Science Foundation, Postdoctoral Research Foundation of China, Fundamental Research Funds for the Central Universities

Awards: G2333537908, 分享经济环境下企业运营与资源配置理论研究, G3837772828, G494677879, G6662941424, G7795216619, 在线音乐及视频媒体服务商业模式研究

OpenAlex ID: W4414524851

FWCI: 14.72

Cites: 67

Cited by: 8

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