Year: 2025
Type: article
Abstract: Following the trends of the market and the shift of interests of consumers across many years, this is a comprehensive review paper on various research papers done on the subject of non-store retail sector and regarding the shifts of profitability, customer satisfaction, customer retention, customer interests and other factors related to physical stores and non-store retail business.The non-store retail sector includes ecommerce, direct selling, vending, telemarketing and catalog sales.The great significance of this industry is due to the worldwide estimates of non-store retail sector to grow from 4.2 trillion USD in 2024 to 7.3 trillion USD in 2029.This review also suggests recommendations for ones who are looking to improve adoption, efficiency and other various factors in the non-store retail sector.
Author: Saifuddin Hakimuddin Khedapa
Language: English
Subfield: Marketing
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W4414844129
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