Work

Decoding customer satisfaction in Michelin Green Star restaurants: BERTopic modelling and sentiment analysis

Year: 2025

Type: article

Source: British Food Journal

DOI: 10.1108/bfj-07-2025-0883

Authors: Şule Öztürk Birim, Ipek Kazancoglu

Institutions: Manisa Celal Bayar University, Ege University

Language: English

Topic: Environmental Sustainability in Business

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4416210927

FWCI: 7.238

Cites: 179

Cited by: 4

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