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The Impact of Talent Supply Chain Management on Business Performance: A Case in the Indian IT Industry

Year: 2025

Type: article

Abstract: Researchers and practitioners continue to explore different approaches to enhance the effectiveness of talent management, recognising that talent remains a critical priority for organisations today. One such approach is talent supply chain management (TSCM), which applies supply chain management principles to talent management. However, empirical evidence on the extent to which TSCM influences business performance is still limited. This study presents a case of a tier-1 organisation in the Indian IT industry, highlighting the process of implementing a talent supply chain system (TSCS) and its implications for the organisation. A single case study design is employed. The findings reveal the role of a dedicated TSC team and the integration of AI in enabling an effective TSCS. The case further offers insights and implications for other organisations based on the experiences of the focal company. Additionally, the limitations of the approach are discussed, along with directions for future research.

Source: South Asian Journal of Human Resources Management

DOI: 10.1177/23220937251392689

Authors: Prabhu Chari, R. G. Priyadarshini, Nimmi P. Mohandas

Institutions: Amrita Vishwa Vidyapeetham, XIM University, Indian Institute of Management Tiruchirappalli

Language: English

Topic: Human Resource and Talent Management

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: bronze

OpenAlex ID: W4416812225

FWCI:

Cites: 16

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