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The experiential journey: Representing service experience over time

Year: 2024

Type: article

Source: Journal of Design Business & Society

DOI: 10.1386/dbs_00062_1

Authors: Simon Clatworthy, Claire Dennington, Ted Matthews

Institution: Oslo School of Architecture and Design

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4417228138

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Cites: 18

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