Work

Secrets of customer relationship management : it's all about how you make them feel

Year: 2001

Type: book

Source: McGraw-Hill eBooks

Author: James G. Barnes

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W58055930

FWCI: 8.673

Cites:

Cited by: 155

Related to: 10