Work

Qualitätsmanagement für Dienstleistungen

Year: 2013

Type: book

Source: Springer eBooks

DOI: 10.1007/978-3-642-33992-9

Author: Manfred Bruhn

Institution: University of Basel

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W589230939

FWCI: 19.15

Cites:

Cited by: 96

Related to: 10