Work

Value of IT Services

Year: 2008

Type: article

Abstract: Value of IT ServicesHow your customers evaluate the service that Microsoft provides them?This was part 5 of the questionnaire.This part deals with performance measurement and tries to identify how some of the benefits are measured.This part will give me information of how companies evaluate there IT environment and its benefits.This will give me hints of how I should try to measure the benefits I identified as most important.

Author: H. Peretz

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W591393380

FWCI:

Cites: 69

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Related to: 10