Work

Customer Relationship Management: Making Hard Decisions with Soft Numbers

Year: 1996

Type: book

Author: Jon Anton

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W592446731

FWCI: 2.744

Cites:

Cited by: 117

Related to: 10