The Development of new IT Based Services through Organisational Networks : an outline for a doctoral thesis
Year: 2001
Type: conference-paper
Abstract: New IT based services usually imply that several companies and organisations have to co-operate.Co-operation in such a context is built on communication and relationships between participating actors.Furthermore, the actors involved in the cooperation usually have other commitments with other actors and interests.This implies that the production of the service has to be understood as acts of co-operation in a complex network.To develop a new IT based service means that several actors have to build an organisational network by making agreements with each other.Such services and development projects are often coordinated by a single actor as a driving force.The expected effects from a developing process are more problematic to anticipate in comparison with internal business development.In this paper I present an outline for my research in this context.The focus is on the study of creating inter-organisational services, and on innovative IT based services where IT and co-operation are prerequisites.The main research question for my doctoral thesis is how new IT-based services can be developed through organisational networks.The answer to this question can contribute to a better understanding and explanation of what these types of developing processes are and how they can be performed.
Author: Göran Hultgren
Language: English
Subfield: Marketing
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W600638133