Work

An Exploratory Study into the Multidimensional Nature of Quality in Analytical Laboratories: Managerial Implications

Year: 2007

Type: article

Study design: Observational Study

Source: Quality Management Journal

DOI: 10.1080/10686967.2007.11918031

Author: Frederick Roelofse

Institution: Council for Geoscience

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W612332525

FWCI: 14.73

Cites: 18

Cited by: 36

Related to: 10