Work

The Art of Software Support: Design and Operation of Support Centers and Help Desks

Year: 1996

Type: book

Authors: Françoise Tourniaire, Richard A. Farrell

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W640158292

FWCI:

Cites:

Cited by: 29

Related to: 10