Work

Complaining: Comparative aspects of complaint behavior and attitudes toward complaining in Canada and Britain

Year: 1974

Type: book

Author: Karl A. Friedmann

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W644565896

FWCI: 4.385

Cites:

Cited by: 7

Related to: 10