Work

The Service Focus: Developing Winning Game Plans for Service Companies

Year: 1989

Type: article

Author: John C. Shaw

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W644647390

FWCI: 1.447

Cites:

Cited by: 9

Related to: 10