Work

The brave new service strategy: aligning customer relationships, market strategies, and business structures

Year: 2000

Type: book-review

Source: Choice Reviews Online

DOI: 10.5860/choice.37-6347

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W657825620

Cites:

Cited by: 28

Related to: 10