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Elbow Method for Optimal Customer Segmentation Using K-Means Clustering

Year: 2025

Type: article

Abstract: Customer segmentation is a crucial task in marketing and business strategy, allowing companies to targetspecific groups effectively. This paper explores the application of the elbow method to determine the optimalnumber of clusters for customer segmentation using K-means clustering. By analyzing customer data from aretail business, we demonstrate how the elbow method helps in identifying the most meaningful segments. Ourstudy highlights the practical utility, benefits, and limitations of this approach in real-world scenarios.

Source: Zenodo (CERN European Organization for Nuclear Research)

DOI: 10.5281/zenodo.16883248

Author: Km Vandna, Mr.Pawan Yadav, Mr.Vinod Kumar

Language: English

Topic: Customer churn and segmentation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W6912415966

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