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Can you help me scale? A Systematic Analysis of Scaling Capabilities of Conversational Agents for Digital Services

Year: 2022

Type: conference-paper

Source: Alexandria (UniSG) (University of St.Gallen)

Authors: Benner, Dennis, Schöbel, Sofia, Janson, Andreas, Leimeister, Jan Marco

Institutions: University of Kassel, Osnabrück University, University of St.Gallen

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W7017634237

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