Work

Chatbot Personalities Matters: Improving the User Experience of Chatbot Interfaces

Year: 2019

Type: article

Source: NORA - Norwegian Open Research Archives

Authors: Smestad, Tuva Lunde, Volden, Frode

Institution: Norwegian University of Science and Technology

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W7027424947

FWCI: 0.566

Cites:

Cited by: 3

Related to: 10