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Managing Process Conflicts in Starbucks' Global Expansion: A Mismatch Between Growth Scale and Management System

Year: 2025

Type: article

Abstract: This study investigates process conflicts during Starbucks’ global expansion, focusing on the mismatch between growth scale and management systems. Using organizational behavior theories and empirical data, it identifies key conflicts in staffing, work processes, leadership turnover, and labor relations, and proposes solutions to enhance organizational performance. The analysis highlights the need for adaptive management models to address operational inefficiencies and cultural discontinuities in global expansion.

Source: Lecture Notes in Education Arts Management and Social Science

DOI: 10.18063/lne.v3i4.952

Authors: Zijie Zhou, Jinting Du

Language: English

Topic: Global and Cross-Cultural Management

Subfield: Anthropology

Field: Social Sciences

Domain: Social Sciences

Open Access status: bronze

OpenAlex ID: W7076050322

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