Work

Modeling technology-enabled customer experience in running events: a service design approach

Year: 2025

Type: article

Source: International Journal of Event and Festival Management

DOI: 10.1108/ijefm-06-2024-0073

Authors: Zafeiroula Kallitsari, Nicholas D. Theodorakis, Jorge Grenha Teixeira, Kyriaki Anastasiadou, Yannis Lianopoulos, Nikolaos Tsigilis

Institutions: Aristotle University of Thessaloniki, Universidade do Porto, INESC TEC, United Arab Emirates University

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W7081907009

FWCI: 1.809

Cites: 43

Cited by: 1

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