Employee–customer relationships: facilitator or barrier for the integration of service robots in frontline service environments
Year: 2025
Type: article
Study design: Observational Study
Source: Journal of service management
Author: Szu-Yu Chou
Institution: Ming Chuan University
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W7117304037