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Reconceptualizing Service Productivity: A Holistic Measurement Framework

Year: 2025

Type: article

Source: Journal of Service Research

DOI: 10.1177/10946705251399858

Author: Tor W. Andreassen

Institutions: University of Cambridge, Norwegian School of Economics

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Industry, innovation and infrastructure, Decent work and economic growth

Open Access status: closed

OpenAlex ID: W7117649930

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Cites: 23

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