Work

How Does the Preferred Number of Scale Points Affects the Customer Satisfaction Measurement Quality?

Year: 2021

Type: article

Source: DergiPark (Istanbul University)

Authors: Tavşan, Nihat, Duran, Cem

Language: Turkish

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W7128097839

FWCI:

Cites: 22

Cited by:

Related to: 10