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The application of machine learning in predicting high customer satisfaction: An analytical framework for small and medium-sized restaurants

Year: 2026

Type: article

Source: Applied marketing analytics

Authors: Dung Hai Dinh, Trang Pham Diem Le, Thi Dang Minh Nguyen, Quoc Trung Pham

Institution: Vietnamese-German University

Language: English

Topic: Customer churn and segmentation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W7136048475

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