Work

How Do Machines Win and How Do Humans Matter? A Dual-Comparison Dual-Outcome Meta-Analysis of Consumer Responses to Human, AI, and Hybrid Agents

Year: 2025

Type: dissertation

Study designs: Systematic Review, Meta-Analysis

Source: White Rose eTheses Online (University of Leeds, The University of Sheffield, University of York)

Author: Jiang, Yuhan

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W7158426172

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Related to: 10