Year: 2026
Type: article
Abstract: AI- chatbots are transforming education by providing instant help for academic and administrative queries. This researchpresents a student assistance chatbot using Natural Language Processing (NLP) and Machine Learning (ML) to detectintent and generate accurate responses. The chatbot incorporates text preprocessing, TF-IDF vectorization, intentclassification, and response selection, with a Streamlit-based GUI for seamless interaction. Achieving 85-90% accuracy,it significantly reduces faculty workload and improves student engagement. Future enhancements include deep learningmodels, voice support, and multilingual capabilities to enhance its effectiveness. AI-driven chatbots will play a crucialrole in modernizing student support systems.
Source: PRATIBODH
Institution: JECRC University
Language: English
Topic: AI in Service Interactions
Subfield: Marketing
Domain: Social Sciences
SDG: Quality education
Open Access status: diamond
OpenAlex ID: W7215464407