Towards a triadic service intelligence framework: integrating AI, human, and emotional intelligence as dynamic capabilities
Year: 2026
Type: article
Source: Enterprise Information Systems
Authors: Rupak Rauniar, Steve B. Zhou, Amaani Rauniar
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W7223947125