Work

Customer Satisfaction Management Systems: Measurement, Monitoring, and Continuous Improvement

Year: 2026

Type: preprint

Abstract: Rachmad, Yoesoep Edhie. 2027. Customer Satisfaction Management Systems: Measurement, Monitoring, and Continuous Improvement. Global Customer Satisfaction Publishers.

Source: OSF Preprints (OSF Preprints)

DOI: 10.17605/osf.io/6qvfw

Author: Yoesoep Edhie Rachmad

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W7225448546

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