Work

Complaint Handling and Service Recovery: Standard Procedures and Quality Assessment

Year: 2026

Type: preprint

Abstract: Rachmad, Yoesoep Edhie. 2027. Complaint Handling and Service Recovery: Standard Procedures and Quality Assessment. International Service Recovery Publishers.

Source: OSF Preprints (OSF Preprints)

DOI: 10.17605/osf.io/br5w4

Author: Yoesoep Edhie Rachmad

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W7225461618

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