Work

Measuring service quality using SERVQUAL model : a case study of e-retailing in Iran

Year: 2008

Type: dissertation

Study design: Observational Study

Author: Seyed Hossein Siadat

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W80011695

Cites: 47

Cited by: 10

Related to: 10