Work

Service-provider retention and switching behaviour by ethnic minority consumers : the Portuguese community in Sydney

Year: 2003

Type: article

Study design: Observational Study

Authors: Guilherme D. Pires, John L. Stanton

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W899936401

FWCI:

Cites: 28

Cited by:

Related to: 10