Work

Recommending Behaviour at Special Events: The Roles of Attribute Satisfaction, Expectancy Disconfirmation and Overall Satisfaction

Year: 2002

Type: book-chapter

Study design: Observational Study

Source: Victoria University Research Repository (Victoria University)

Authors: Anne‐Marie Hede, Leo Jago, Margaret Deery

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W92668538

FWCI: 2.042

Cites: 21

Cited by: 2

Related to: 10