Cultural Differences in the Relationship Between Feedback-Seeking Motives and Feedback-Seeking Behaviors
Year: 2013
Type: article
Study design: Observational Study
Abstract: Feedback is an important resource for employees in the workplace, facilitating improvement and other positive outcomes for employees and in organizations.However, because feedback does not always come easily, researchers acknowledge the importance for employees to take the initiative to seek feedback.Despite growing interest in this area, the majority of feedback research has taken place in an American context.As such, the primary purpose of this study was to examine the feedback-seeking process from a cross-cultural perspective, focusing on individual-level culture as a moderator of the relationships between individual motivational factors and feedback-seeking behaviors, playing particular attention to the evaluation of costs and values as an explanatory mechanism of these relationships.The current study investigated how culture and motives independently and interactively predict feedback-seeking behaviors through cost and value perceptions.Data were collected via self-report online surveys from a sample of employees (N=375) from a large, global organization.Overall, the results demonstrate that motives for feedback seeking influenced feedback-seeking behaviors through cost and value perceptions of feedback seeking, particularly for relationships driven by instrumental motive and image-based motives.For instance, expectancy value mediated the relationship between instrumental motive and feedback-seeking behaviors (including increased feedback seeking from supervisors, direct feedback seeking, and seeking
Author: Grace Leung Lee
Institution: University of Akron
Language: English
Subfield: Business and International Management
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W92952380