Work

Exploring the nature of Effective Customer Relationship Management Capability in the Irish hotel sector

Year: 2010

Type: dissertation

Source: SETU Waterford Libraries - Open Access Repository

Author: Richard Drohan

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W944982457

Cites: 374

Cited by: 1

Related to: 10