Get started
Author

Vaishali Kaushal

ORCID: 0000-0002-4182-7325
Observed ORCID: 0000-0002-4182-7325
OpenAlex ID: A5036035547
The Role of Chatbots in Academic Libraries: An Experience-based Perspective
2022 · Vaishali Kaushal, Rajan Yadav · Journal of the Australian Library and Information Association · 131
Learning successful implementation of Chatbots in businesses from B2B customer experience perspective
2022 · Vaishali Kaushal, Rajan Yadav · Concurrency and Computation Practice and Experience · 80
PDF
Understanding customer experience of culinary tourism through food tours of Delhi
2020 · Vaishali Kaushal, Rajan Yadav · International Journal of Tourism Cities · 71
Determining the causes of user frustration in the case of conversational chatbots
2024 · Sakhhi Chhabra, Vaishali Kaushal, et al. · Behaviour and Information Technology · 29
Exploring dimensions of the customer experience at budget hotels during the COVID-19 pandemic: a netnography approach
2022 · Smitha Girija, Devika Rani Sharma, et al. · Qualitative Market Research An International Journal · 15
Exploring luxury hospitality customer experience of Maldives tourists amidst COVID-19 pandemic
2023 · Vaishali Kaushal, Rajan Yadav · Consumer Behavior in Tourism and Hospitality · 14
Micro or Meso: Do influencers influence veganism?
2025 · Sakhhi Chhabra, Tahir A. Wani, et al. · Journal of Marketing Communications · 10
Delivering Superior Customer Experience through New-Age Technologies
2021 · Vaishali Kaushal, Rajan Yadav · CRC Press eBooks · 10
I am not Sure if I’ll try: Barriers & Drivers of Consumption of Plant-Based Meat Alternative among Indian Consumers
2025 · Sakhhi Chhabra, Vaishali Kaushal · Journal of Macromarketing · 5
Abstract Wed035: Cardiovascular Disease States Shape Bone Marrow Immune Composition in Cardiothoracic Surgical Patients
2026 · Vaishali Kaushal, Adrienne Parson, et al. · Circulation Research
Works count: 10
Citation count: 365
H-index: 8
I10-index: 8
Year
Topic
Type