Work

The analysis of antecedents of customer loyalty in the Turkish mobile telecommunication market

Year: 2005

Type: article

Study design: Observational Study

Source: European Journal of Marketing

DOI: 10.1108/03090560510601833

Authors: Serkan Aydin, Gökhan Özer

Institution: Gebze Technical University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1978817606

FWCI: 20.8

Cites: 48

Cited by: 850

Related to: 10