Work

Assessment of Service Quality in the Hotel Industry

Year: 2013

Type: article

Source: Journal of Quality Assurance in Hospitality & Tourism

DOI: 10.1080/1528008x.2013.802557

Authors: Hung-Che Wu, Yong Jae Ko

Institutions: Macau University of Science and Technology, University of Florida

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1998422871

FWCI: 27.15

Cites: 136

Cited by: 188

Related to: 10