Work

The effectiveness of social agents in reducing user frustration

Year: 2006

Type: conference-paper

Source: CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA)

DOI: 10.1145/1125451.1125629

Authors: Nada Jaksic, Pedro Branco, Peter Stephenson, L. Miguel Encarnação

Institution: University of Rhode Island

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2007667267

FWCI: 1.869

Cites: 7

Cited by: 16

Related to: 8