Work

Toward a measure of Chinese hypermarket retail service quality

Year: 2013

Type: article

Source: Total Quality Management & Business Excellence

DOI: 10.1080/14783363.2013.830043

Authors: Yung-Tai Tang, James O. Stanworth, Wei-Ting Chen, Siao-Wei Huang, Hsin-Hung Wu

Institutions: Providence University, National Changhua University of Education

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: National Science Council

OpenAlex ID: W2010157595

FWCI: 1.43

Cites: 64

Cited by: 9

Related to: 10