Work

The role of interaction management systems in the management of customer relationships

Year: 2001

Type: article

Source: Journal of Database Marketing & Customer Strategy Management

DOI: 10.1057/palgrave.jdm.3240051

Author: S Doyle

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: bronze

OpenAlex ID: W2034460720

FWCI: 1.172

Cites:

Cited by: 2

Related to: 10