Work

Research on the attitudes of consumers and workers towards customer misbehaviors

Year: 2010

Type: article

Study design: Observational Study

Source: Journal of Service Science

DOI: 10.1007/s12927-010-0003-1

Authors: Feride Bahar Isin, Hakan Altintas, Fusun Cinar Altintas

Institutions: Başkent University, Bursa Uludağ Üni̇versi̇tesi̇

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2045209804

FWCI:

Cites: 43

Cited by: 5

Related to: 10