Work

Investigating the Relationship Between Shopping Mall Patronage Motives and Customer Satisfaction Using Importance-Satisfaction Analysis

Year: 2012

Type: article

Study design: Observational Study

Source: International Journal of Customer Relationship Marketing and Management

DOI: 10.4018/jcrmm.2012040103

Author: Mohammed Ismail El-Adly

Institution: Abu Dhabi University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2063671992

FWCI:

Cites: 70

Cited by: 1

Related to: 9