Work

Management of multi-purpose stadiums: importance and performance measurement of service interfaces

Year: 2010

Type: article

Study design: Observational Study

Source: International Journal of Services Technology and Management

DOI: 10.1504/ijstm.2010.034327

Authors: Claudia Hock, Christian M. Ringle, Marko Sarstedt

Institutions: Universität Hamburg, University of Technology Sydney, Ludwig-Maximilians-Universität München

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2137301320

FWCI: 9.616

Cites:

Cited by: 399

Related to: 10