Work

Evolution of Exchange Relationships: Past Research and Future Directions

Year: 2001

Type: article

Author: Kaisa Snellman

Institution: Stanford University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2144337134

FWCI:

Cites: 20

Cited by: 4

Related to: 10