Work

A Study of the Complaint Handling Process at Hotel Gothia Towers

Year: 2004

Type: dissertation

Authors: Emma Andersson, Hanna Graselius, Kristina Nilsson

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W2187905693

Cites: 41

Cited by:

Related to: 10