Work

The Virtual Service Encounter: Opportunities for Research

Year: 2014

Type: book-chapter

Source: Developments in marketing science: proceedings of the Academy of Marketing Science

DOI: 10.1007/978-3-319-11885-7_24

Author: Maria Dolores Alvarez

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W240609607

FWCI:

Cites: 17

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Related to: 10